01/01/2025

Cancellation Policy

Private Classes

A client may cancel a private class more than 24 hours before the scheduled lesson without penalty. If a cancellation occurs less than 24 hours before the scheduled lesson, the full price of the lesson will be charged. This policy ensures coaches who have reserved time and made arrangements for your session are compensated for their commitment.

Group Classes

If a client must cancel a group class, they can do so up to 7 days before the scheduled session without losing their deposit. However, if the cancellation occurs less than 7 days before the class, the 30% downpayment will be non-refundable.Once a group class has started, the full payment is required and will not be refunded if a client decides to cancel or withdraw. This is because group spots are limited, and it is not possible to replace a participant once the program has begun.We understand that unexpected changes can occur, and while we always try to accommodate rescheduling requests when possible, we appreciate your understanding and cooperation in respecting this policy.

Cancellation Policy Regarding Weather and Personal Reasons

Please note that classes are non-refundable in case of rain.

However, we strive to offer makeup sessions during the weekend to compensate for missed lessons. We may also offer extra fitness hours or theoretical sessions upon request.

For Padel classes, we try to move sessions to indoor facilities when possible.

Additionally, classes are non-refundable in the event of a player injury or if canceled by the player due to personal reasons during the reserved week.